Refund Policy – MyTravel eSIM

At MyTravel eSIM, we are committed to providing reliable eSIM services and ensuring customer satisfaction.

All eSIM products are digital, non-returnable, and non-tangible goods. Once an eSIM profile has been delivered or activated, it cannot be returned or exchanged.

If you are not satisfied with your purchase, you may request a refund within 14 days from the date of purchase, subject to the conditions outlined below.

Refund Conditions:

• No refunds will be issued after the eSIM has been activated.
• Customers are responsible for verifying device compatibility before completing a purchase.
• Network coverage and service quality depend on third-party telecom providers and may vary by location.

Approved refunds will be processed to the original payment method within 2 business days.

To request a refund, please contact our support team at info@mytravel-esim.com and include your order number along with a brief description of the issue.